A practical walkthrough of AI-powered communications with 3CX. Popular IT educator and YouTuber NetworkChuck is back with a new video - this time exploring how 3CX can be used as the foundation for modern, AI-driven communications. In the video, NetworkChuck demonstrates how quickly 3CX can be set up as a cloud phone system and highlights built-in AI features such as the AI Rec [...]
Detect the source of call glitches with on-demand, real-time monitoring. With 3CX V20 enables you to monitor call quality issues with the Call Monitoring Tool. This means you can diagnose and solve any problems in record time. From the 3CX apps this can be done in real-time during a call. Easily identify and isolate which leg of the call is causing the issue, with a simple clic [...]
Looking to improve your business communication? We’ve partnered up with Tech YouTuber, Sam Beckman, for a demonstration on how to set up the 3CX Phone System and Live Chat Solution in just a few short steps.
Can 3CX help a tyre shop drop its telco expenses by 85%? Fernando Herrera says yes! A local entrepreneur cut his spending from $400 per month to less than $60 by installing 3CX across his businesses. These included local tyre shops, tyre warehouses and a small call center in Mexico. Get Your Hands Dirty with Fernando Follow Fernando’s steps and get your hands on a powerful mini [...]
Do you recall a hilarious phone maze of customers in hopes of getting personal IT tech support from Linus himself? Well, if so - you’re in for a treat! Linus Tech Tips takes the revamped 3CX Live Chat for yet another spin. But this time with a plot-twist - he’s not doing it alone. Alongside his buddy Jake, they go head-to-head to see who can resolve the most tickets in an hour. [...]
Have you ever had a tech issue that no matter how much online searching you try, you just can’t find the answer?! Wouldn’t it be great if you could just pick up the phone and talk to someone about it...well YouTubers Linus Tech Tips agree. That’s why they set up a 3CX system and let their audience call in to get some support, with some funny twists built-in. How did they do i [...]
Live chat on your website is no longer reserved for large corporate Enterprises with huge budgets, and a whole team of dedicated administrators or developers to set it up. Now anyone can achieve this using 3CX Live Chat for free. Expert Review IT expert, YouTuber and coffee addict, NetworkChuck, has used 3CX to incorporate Live Chat into his website. He also added Facebook mess [...]
Following his first video review of 3CX, Chris Titus, Tech YouTuber, has given his impression of 3CX Video Conferencing. He outlines how easy it is to create a quick meeting along with scheduling and some of the other cool features included. Features fit for any Enterprise 3CX Video Conferencing is bursting with Enterprise features such as: Attendees join in a browser. No app [...]
In this 3rd and final video series covering version 18 synchronisation with Microsoft 365, Stefan Walther, CEO at 3CX, walks through the steps to bring one of the hottest additions to 3CX, full integration with Teams phone system by way of Direct Routing. Click here if you missed part 1 and part 2. Direct Routing It is no secret that Microsoft Teams has seen a huge explosion [...]
Continuing with our 3 part video tutorial, last week, Stefan Walther, 3CX CEO, highlighted what initial steps are required to get your 3CX instance syncing with Microsoft 365. If you missed it, click here. Now with Part 2 in mind, Hands up who has ever wished that their car key and house key were the same? This short video highlights how the sync can be used to allow users to l [...]