Advanced call center, CRM integration & AI Voicemail Transcription included
Scalable Communications
System-based Prices
Affordable, system-based pricing. Rates are calculated on external and internal Simultaneous Calls (SC). Ratios are generous.
Deployment Models
Setups that fit! All deployment models - 3CX Hosted, self-host or on-prem - deliver the same high performance and reliability.
All Features. One Price.
3CX PRO edition - a perfect balance of capability & cost
3CX PRO delivers everything modern companies need without enterprise-level complexity and at a fraction of traditional PBX costs. Simplify your communications, reduce hardware dependency and centralize customer interactions with a single, browser-based platform. Give your team call management, collaboration and CRM features that scale with you to deliver exceptional customer experiences.
Customer favorites include
-
- Advanced Queue Strategies
- Real-Time Wallboards & Supervisor Dashboards
- Scheduled Reports & Custom Call Analytics
- Video Conferencing for up to 100 participants
- CRM Integrations with Microsoft 365, HubSpot, Salesforce & more
- Built-in Chat, SMS and WhatsApp Messaging
CRM & Automation
Integrate with popular CRM systems and automate call flows using the Call Flow Designer. PRO also supports Hot Desking, Remote Offices and popular collaboration tools like Microsoft 365 and Google Workspace.
Mobile Freedom
With 3CX’s Android and iOS apps, employees can manage calls, video, SMS and live chat from one app and without using their personal number. From wherever they are, smooth client communication is guaranteed.
Performance & Monitoring
Access detailed call reports, SLA alerts and agent statistics. Improve customer service with real-time dashboards and queue management, ensuring no call goes unanswered.
All your PRO Edition questions answered...
Deliver professional-grade communication, optimize operations and empower your teams with advanced capabilities all at one predictable annual price.
Every interaction counts. Missed calls or slow responses can impact service quality. 3CX PRO helps your teams handle client calls, chats and messages quickly, using features like Call Queues, Callback and integrated CRM pop-ups.
3CX works with a global network of 10,000+ integration Partners who can offer set up support at a reasonable price.
Industries We Work With
- Healthcare
- Automotive
- Education
- Technology
- Government
- Services
- Hospitality
- Finance
Healthcare Case Study Bringing NHS Surgeries’ Communications Back from Critical Condition
3CX’s Call Recording & UC Features Meet Surgery Requirements. "The new system dispelled our previous hang ups about hosted telephony and new technologies. With our dedicated internet line we've had a consistent and reliable service. The call quality has been great." Peter McIntyre, Practice Manager, NHS Read the case study.
A Case Study in the Automotive Industry - Buckle Up! Porsche Inter Auto Takes 3CX for a Spin
Thanks to advanced 3CX call center features, gearing up customer service was no issue. "3CX proved instrumental in helping take customer satisfaction to a higher level. We look forward to exploring new product features in upcoming 3CX updates." Željko Hitrec, Communication Manager, Porsche Inter Auto Read the case study
A Case Study in Education: Douglas County School District Enjoys Increased Security and Significant Savings
3CX was chosen above Jive®* and Cisco®* as most cost effective: “This was one of the best decisions we made. The 3CX system is easy to configure and manage and runs on hardware we already owned. ROI will be less than three years." John Endter, IT Director, Douglas County School District Read the case study
Our Case Study in Technology Showcases Benefits to Brazil’s Largest Data Center Provider
With company telephony costs reduced by 20% and increased employee mobility: "We gained high availability VoIP, easy system admin and advanced communications features. Our teams have quality communication capabilities to respond quickly to our customers." Fábio Trimarco, IT Governance Manager, Ascenty Read the case study
3CX Government Implementation Case Study in Bavaria's Landkreis Rhön-Grabfeld Across 31 Municipalities
“3CX was a replacement for Avaya. Existing VOIP infrastructure was expanded to transition from simple telephony to company-wide unified comms. 3CX apps and Web Client gave users a powerful, easy-to-use softphone." Stephen Johannes, Network Telecoms Manager, Landkreis Rhön-Grabfeld Read the case study
A Service Industry Case Study On How Argus Group Insures Themselves Against Communications Failure with 3CX
On replacing their outdated, analog Mitel®* PBX: "The 3CX project allowed us to re-examine our telephony operations. We optimized call flows, shortened wait times for clients and have granular reporting on the nature of calls in the short and long term.” Tory Richard, Head of IT, Argus Group Read the case study
3CX Leads in Club Med Hospitality Case Study - A Globally Recognized Brand Serving Guests Since the 1950’s
3CX checks in to Club Med's all-inclusive resort with a 5 star communication solution: “The integration of 3CX with our global service system (NICE In Contact / Verizon) in the USA, helped increase productivity in a cost-efficient way. Right solution deployed by right partner!” Claudio Cavalcanti, Head of IT South America, Club Med Read the case study
A Case Study in Finance - Adding Value to Phillips Securities Group with Free Interoffice Telephony for 700+ Employees
Rising telephone maintenance costs and operational deficiency over the PSTN: “3CX has cut Phillip’s phone costs sharply. Voice calls go out over the IP phone system, and are routed over the PSTN at the lowest cost. Eight offices are bridged, and interoffice calls are free with IP telephony." Terence Tung, Network Manager, Phillips Read the case study
More than 350,000 businesses globally trust 3CX to
power their everyday communications
Copyright © 2025