Big business features at small business costs

Communication for business success

The 3CX SMB Free edition is tailored for small offices with up to 10 users, providing remote working apps for iOS, Android, Windows and a Web Client.

It also includes call handling options, inbound WhatsApp, Live Chat SMS and video calls.

3CX SMB FREE is hosted by 3CX making the installation process quick and easy. We don’t make you sign a contract. You’re free to walk away at any time.

Never miss a call again... and so much more on a $0 budget! If your customers can’t get in contact...they aren’t going to buy.

Say goodbye to missed calls

With the advanced call center features for small business included at no extra cost, you get call queues, recording and more.

Keep business strictly business

Separate business numbers from personal numbers with 3CX SMB FREE - so business communications are strictly business and in business hours.

Digital receptionist with IVR

The 3CX digital receptionist directs callers to the right department. IVR options let customers reach support or sales fast - reducing wait times, freeing up your team.

Your small business phone system questions answered...

Yes! 3CX SMB FREE really is free forever - for up to 10 users. To get started sign up for your 3CX SMB FREE account. Next select a SIP Trunk provider. This is where you’ll get your phone number from and where you’ll pay your phone bill.
The 3CX SMB Free edition is tailored for small offices with up to 10 users, providing remote working apps for iOS, Android, Windows and a Web Client. It also includes call handling options, inbound WhatsApp, Live Chat, video calls for up to 10 people and more.
We think most small businesses can get their 3CX phone system up and running in minutes. It really is that easy! Just add your team, install the apps and setup your live chat too! For phone calls - and depending upon the VoIP provider you choose - you can also set up your account and obtain a number within the day. If you need to port existing numbers into 3CX you need to allow a few more days. It depends upon the SIP Trunk provider.

You need a SIP trunk to place calls to external numbers. You also need one to have a number on which your customers can call. To let you keep full control of your phone numbers and get best call rates, 3CX does not have built in numbers. But this freedom to choose means you’ll need an account with one of our supported SIP trunk providers. You decide which provider works best for you and where you’ll get the best call pricing. No lock-ins or bundled phone numbers with unexpected call charges. Prices start from as little as $1 per month. We don't make you sign a contract. Leave anytime...and take your number with you.

It’s easy to get a SIP trunk from a VoIP Provider? Check out Callcentric in the US. In the UK and Europe, try Telxi. For the full list check out our SIP Trunk providers page.
Click2Call lets you launch calls in a click right from your browser. No need to switch between apps or leave your preferred workspace. Just click the contact. It’s that easy.
With 3CX, you can deliver WhatsApp business messages immediately to the Web Client, Desktop App, and smartphone apps. Let teams of agents answer, transfer and resolve customer queries all from one platform for an easily shared workload. Save your agents time by removing the need to switch between apps. Keep a central record of all your chat conversations.
Yes! We give you both Live Chat and calls - and loads more - for free. The Live Chat solution is a feature of 3CX Phone System - and is a great way to connect with customers. They love live chatting! Often though a call is still needed. So we make it easy for your customers to switch when needed at no extra cost.
3CX video conferencing is not a standalone product. You can use it - for free - as part of 3CX Phone System. If you’re working from home, blur your background. Making a presentation? Share your screen and PDFs. Brainstorming? Use the on-screen whiteboard. Need to ask questions? Raise your hand or chat. Love what you’re watching - show some emotion with the 1 click reaction buttons. Stream your video conference on YouTube. Play back public YouTube content for all in your meeting to see.Sign up. You’ll be set up in no time.
Yes, to use our apps, you'll need a 3CX system. Just know that the apps won't work unless you have a 3CX system in place.

TEST DRIVE

Industries We Work With

  • Healthcare
  • Automotive
  • Education
  • Technology
  • Government
  • Services
  • Hospitality
  • Finance

Healthcare Case Study Bringing NHS Surgeries’ Communications Back from Critical Condition

3CX’s Call Recording & UC Features Meet Surgery Requirements. "The new system dispelled our previous hang ups about hosted telephony and new technologies. With our dedicated internet line we've had a consistent and reliable service. The call quality has been great." Peter McIntyre, Practice Manager, NHS Read the case study.

A Case Study in the Automotive Industry - Buckle Up! Porsche Inter Auto Takes 3CX for a Spin

Thanks to advanced 3CX call center features, gearing up customer service was no issue. "3CX proved instrumental in helping take customer satisfaction to a higher level. We look forward to exploring new product features in upcoming 3CX updates." Željko Hitrec, Communication Manager, Porsche Inter Auto Read the case study

A Case Study in Education: Douglas County School District Enjoys Increased Security and Significant Savings

3CX was chosen above Jive®* and Cisco®* as most cost effective: “This was one of the best decisions we made. The 3CX system is easy to configure and manage and runs on hardware we already owned. ROI will be less than three years." John Endter, IT Director, Douglas County School District Read the case study

Our Case Study in Technology Showcases Benefits to Brazil’s Largest Data Center Provider

With company telephony costs reduced by 20% and increased employee mobility: "We gained high availability VoIP, easy system admin and advanced communications features. Our teams have quality communication capabilities to respond quickly to our customers." Fábio Trimarco, IT Governance Manager, Ascenty Read the case study

3CX Government Implementation Case Study in Bavaria's Landkreis Rhön-Grabfeld Across 31 Municipalities

3CX was a replacement for Avaya. Existing VOIP infrastructure was expanded to transition from simple telephony to company-wide unified comms. 3CX apps and Web Client gave users a powerful, easy-to-use softphone." Stephen Johannes, Network Telecoms Manager, Landkreis Rhön-Grabfeld Read the case study

A Service Industry Case Study On How Argus Group Insures Themselves Against Communications Failure with 3CX

On replacing their outdated, analog Mitel®* PBX: "The 3CX project allowed us to re-examine our telephony operations. We optimized call flows, shortened wait times for clients and have granular reporting on the nature of calls in the short and long term.” Tory Richard, Head of IT, Argus Group Read the case study

3CX Leads in Club Med Hospitality Case Study - A Globally Recognized Brand Serving Guests Since the 1950’s

3CX checks in to Club Med's all-inclusive resort with a 5 star communication solution: “The integration of 3CX with our global service system (NICE In Contact / Verizon) in the USA, helped increase productivity in a cost-efficient way. Right solution deployed by right partner!” Claudio Cavalcanti, Head of IT South America, Club Med Read the case study

A Case Study in Finance - Adding Value to Phillips Securities Group with Free Interoffice Telephony for 700+ Employees

Rising telephone maintenance costs and operational deficiency over the PSTN: “3CX has cut Phillip’s phone costs sharply. Voice calls go out over the IP phone system, and are routed over the PSTN at the lowest cost. Eight offices are bridged, and interoffice calls are free with IP telephony." Terence Tung, Network Manager, Phillips Read the case study

More than 350,000 businesses globally trust 3CX to
power their everyday communications