Admin simplified - say hello to
Easy admin control with 3CX and Microsoft 365
3CX makes managing your phone system with Microsoft 365 simple. User accounts sync automatically, creating extensions without extra effort. Logging in with SSO is secure and easy with Microsoft credentials, reducing password issues and cutting down on helpdesk requests.
Call recordings and backups can be stored directly in SharePoint, keeping everything organized in one place and utilizing storage you've already paid for. With Teams Direct Routing, 3CX bridges the gap between Teams and your phone system, allowing users to call between platforms. This setup reduces daily admin tasks and ensures smooth low maintenance operation.
Use the email integration to send out email notifications using MS 365 and eliminate notifications potentially ending up in spam folders.
Let users work seamlessly
Allows users to stay connected within M365. Avoid missing important calls or messages by launching calls directly from M365 with the 3CX Windows Desktop App and Click2Call. Your users can work with synced contacts, calendar updates via 3CX apps.
Leverage storage already paid for!
Make use of storage you already have. Automatically store call recordings and backups in SharePoint, for a centralized, accessible and secure solution for essential data. See our SharePoint for Backups and Recordings guide for setup help.
Direct routing with Teams
Connect 3CX and Teams to streamline calls between platforms. Bridge Teams and 3CX users, cutting costs by limiting Teams licenses to key users while keeping most on 3CX. Note: 3CX-Teams Integration is not a Teams PBX replacement.
Your Microsoft 365 integration questions answered...
For easy calling you can have personal 365 contacts synced to the 3CX personal phonebook. You should note it’s a one-way synchronization so all contacts need to be managed and updated from Microsoft 365. You can also do the same for Microsoft 365 shared mailbox contacts and sync these to the 3CX Company phonebook - giving easy access to all. All contacts in the default folders: “Well Known Folders” are also synced. In practical terms you’re now able to call your 365 contacts directly from the 3CX Web or mobile apps.
Yes no problem! 3CX is user-friendly enough for your IT team to handle on their own. Host your 3CX on Amazon, Amazon Lightsail, Google and Digital Ocean. Deploy direct via their marketplaces. Or opt for 3CX Hosting and have us manage your system for you.
Yes. 3CX supports Microsoft 365 Single Sign-On (SSO), allowing users to log in with their Microsoft credentials instead of a separate 3CX username and password. This simplifies user management and improves security by centralizing authentication through Microsoft Azure AD.
Industries We Work With
- Healthcare
- Automotive
- Education
- Technology
- Government
- Services
- Hospitality
- Finance
Healthcare Case Study Bringing NHS Surgeries’ Communications Back from Critical Condition
3CX’s Call Recording & UC Features Meet Surgery Requirements. "The new system dispelled our previous hang ups about hosted telephony and new technologies. With our dedicated internet line we've had a consistent and reliable service. The call quality has been great." Peter McIntyre, Practice Manager, NHS Read the case study.
A Case Study in the Automotive Industry - Buckle Up! Porsche Inter Auto Takes 3CX for a Spin
Thanks to advanced 3CX call center features, gearing up customer service was no issue. "3CX proved instrumental in helping take customer satisfaction to a higher level. We look forward to exploring new product features in upcoming 3CX updates." Željko Hitrec, Communication Manager, Porsche Inter Auto Read the case study
A Case Study in Education: Douglas County School District Enjoys Increased Security and Significant Savings
3CX was chosen above Jive®* and Cisco®* as most cost effective: “This was one of the best decisions we made. The 3CX system is easy to configure and manage and runs on hardware we already owned. ROI will be less than three years." John Endter, IT Director, Douglas County School District Read the case study
Our Case Study in Technology Showcases Benefits to Brazil’s Largest Data Center Provider
With company telephony costs reduced by 20% and increased employee mobility: "We gained high availability VoIP, easy system admin and advanced communications features. Our teams have quality communication capabilities to respond quickly to our customers." Fábio Trimarco, IT Governance Manager, Ascenty Read the case study
3CX Government Implementation Case Study in Bavaria's Landkreis Rhön-Grabfeld Across 31 Municipalities
“3CX was a replacement for Avaya. Existing VOIP infrastructure was expanded to transition from simple telephony to company-wide unified comms. 3CX apps and Web Client gave users a powerful, easy-to-use softphone." Stephen Johannes, Network Telecoms Manager, Landkreis Rhön-Grabfeld Read the case study
A Service Industry Case Study On How Argus Group Insures Themselves Against Communications Failure with 3CX
On replacing their outdated, analog Mitel®* PBX: "The 3CX project allowed us to re-examine our telephony operations. We optimized call flows, shortened wait times for clients and have granular reporting on the nature of calls in the short and long term.” Tory Richard, Head of IT, Argus Group Read the case study
3CX Leads in Club Med Hospitality Case Study - A Globally Recognized Brand Serving Guests Since the 1950’s
3CX checks in to Club Med's all-inclusive resort with a 5 star communication solution: “The integration of 3CX with our global service system (NICE In Contact / Verizon) in the USA, helped increase productivity in a cost-efficient way. Right solution deployed by right partner!” Claudio Cavalcanti, Head of IT South America, Club Med Read the case study
A Case Study in Finance - Adding Value to Phillips Securities Group with Free Interoffice Telephony for 700+ Employees
Rising telephone maintenance costs and operational deficiency over the PSTN: “3CX has cut Phillip’s phone costs sharply. Voice calls go out over the IP phone system, and are routed over the PSTN at the lowest cost. Eight offices are bridged, and interoffice calls are free with IP telephony." Terence Tung, Network Manager, Phillips Read the case study
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