Easy admin with Google Workspace integration
Auto create extensions
Calendar status sync
Contact sync - one way
Managing your phone system is easier with Google Workspace
Managing your phone system is easier with Google Workspace integration. User accounts sync automatically, eliminating manual extension creation. Google SSO reduces password issues and helpdesk requests.
Call recordings, voicemails, backups, and chat files can be stored in Google Cloud Storage, keeping everything organized and reducing reliance on additional storage solutions. Automated contact sync ensures company-wide caller details stay up to date with no extra effort.
Google profile photos are also synced with 3CX, making it easier to recognize colleagues and contacts at a glance. This helps users quickly identify incoming calls and improves team communication, especially in large organizations or remote work setups.
Email integration lets you send out email notifications using Google Workspace and eliminates notifications potentially ending up in spam folders.
Google Workspace Email Integration
Use Google Workspace accounts to send system emails, ensuring messages are routed securely through your existing Google setup.
Leverage Google Cloud Storage
Use existing Google Cloud Storage for call recordings, voicemail, backups, and chat files. Keep your data organized and accessible while reducing additional storage costs.
AI-Powered Transcription
Transcribe voicemails and recordings with Google Speech, OpenAI, or 3CX AI, depending on your license. Review calls faster with email search-friendly transcriptions.
Your Google Workspace questions answered...
Yes! You can configure 3CX to use Google Buckets for storing voicemails, recordings, backups, faxes and chat files.
Transcription is available through Google Speech, OpenAI, and 3CX AI. Depending on your license, you can transcribe voicemails and recordings and receive the transcript via email.
No, Google Workspace is included as part of the PRO and/or AI license features. No additional fees are required.
Setting up 3CX with Google Workspace is easy! You can do this from the 3CX Admin Console.
- Go to Integrations, Google, ‘Configure’
- You’ll be redirected to the 3CX integrations wizard.
- Select the features you want and click ‘Connect’ to authenticate with your Google Workspace Super Admin.
This will grant the necessary permissions for 3CX to configure everything automatically.
Once the integration is complete, some manual adjustments may be required. For more details, refer to the 3CX Google Workspace Integration Manual.
Click2Call extension converts all numbers on any website to clickable links that open in your Web Client dialer when clicked. This allows users to make calls directly from Gmail and Google Contacts, making communication easier, faster and more efficient.
Industries We Work With
- Healthcare
- Automotive
- Education
- Technology
- Government
- Services
- Hospitality
- Finance
Healthcare Case Study Bringing NHS Surgeries’ Communications Back from Critical Condition
3CX’s Call Recording & UC Features Meet Surgery Requirements. "The new system dispelled our previous hang ups about hosted telephony and new technologies. With our dedicated internet line we've had a consistent and reliable service. The call quality has been great." Peter McIntyre, Practice Manager, NHS Read the case study.
A Case Study in the Automotive Industry - Buckle Up! Porsche Inter Auto Takes 3CX for a Spin
Thanks to advanced 3CX call center features, gearing up customer service was no issue. "3CX proved instrumental in helping take customer satisfaction to a higher level. We look forward to exploring new product features in upcoming 3CX updates." Željko Hitrec, Communication Manager, Porsche Inter Auto Read the case study
A Case Study in Education: Douglas County School District Enjoys Increased Security and Significant Savings
3CX was chosen above Jive®* and Cisco®* as most cost effective: “This was one of the best decisions we made. The 3CX system is easy to configure and manage and runs on hardware we already owned. ROI will be less than three years." John Endter, IT Director, Douglas County School District Read the case study
Our Case Study in Technology Showcases Benefits to Brazil’s Largest Data Center Provider
With company telephony costs reduced by 20% and increased employee mobility: "We gained high availability VoIP, easy system admin and advanced communications features. Our teams have quality communication capabilities to respond quickly to our customers." Fábio Trimarco, IT Governance Manager, Ascenty Read the case study
3CX Government Implementation Case Study in Bavaria's Landkreis Rhön-Grabfeld Across 31 Municipalities
“3CX was a replacement for Avaya. Existing VOIP infrastructure was expanded to transition from simple telephony to company-wide unified comms. 3CX apps and Web Client gave users a powerful, easy-to-use softphone." Stephen Johannes, Network Telecoms Manager, Landkreis Rhön-Grabfeld Read the case study
A Service Industry Case Study On How Argus Group Insures Themselves Against Communications Failure with 3CX
On replacing their outdated, analog Mitel®* PBX: "The 3CX project allowed us to re-examine our telephony operations. We optimized call flows, shortened wait times for clients and have granular reporting on the nature of calls in the short and long term.” Tory Richard, Head of IT, Argus Group Read the case study
3CX Leads in Club Med Hospitality Case Study - A Globally Recognized Brand Serving Guests Since the 1950’s
3CX checks in to Club Med's all-inclusive resort with a 5 star communication solution: “The integration of 3CX with our global service system (NICE In Contact / Verizon) in the USA, helped increase productivity in a cost-efficient way. Right solution deployed by right partner!” Claudio Cavalcanti, Head of IT South America, Club Med Read the case study
A Case Study in Finance - Adding Value to Phillips Securities Group with Free Interoffice Telephony for 700+ Employees
Rising telephone maintenance costs and operational deficiency over the PSTN: “3CX has cut Phillip’s phone costs sharply. Voice calls go out over the IP phone system, and are routed over the PSTN at the lowest cost. Eight offices are bridged, and interoffice calls are free with IP telephony." Terence Tung, Network Manager, Phillips Read the case study
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